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D.W.R Services — 1
Hot Water & Gas

D.W.R Services

4.8 · 16 reviewsSee reviews ↓
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About the company

D.W.R. Services Pty Ltd was established in 1974 by Frank Dominelli, a qualified builder, Stephen Whitford, a qualified plumber and gas fitter with air conditioning experience, and Harvey Robinson, who also had air conditioning experience. The company name derives from the founders' surname initials. In 1977, Frank Dominelli retired due to ill health and his share was purchased by the two remaining partners. On 16 June 1977, DWR Services Pty Ltd was officially registered. One year after opening, the business took on its first apprentice, beginning a training tradition that has seen more than 40 young people pass through.

In 1979, Mr Robinson's son Ashley began an apprenticeship as a plumber and gas fitter. In 1989, Mr Robinson retired and sold his 50 percent share to Ashley, who became joint director with Mr Whitford. In 2004, Mr Whitford retired and sold his 50 percent share to Anna Radies and Ashley Robinson, with Anna joining Ashley as a director. D.W.R. Services are VEU-approved rebate installers. The company provides expert heating and cooling in Mildura, offering air conditioning and heating solutions. It offers installation and servicing for homes and businesses.

What customers say

Based on genuine customer reviews

Punctual arrival and straightforward communication stand out as the defining features of feedback for D.W.R Services in Mildura. Customers describe being contacted in advance when tradespeople are running behind, and appointments are consistently kept. Workmanship attracts steady praise across a range of jobs, from fitting heating systems and installing large coolers with ducting to completing ducted reverse cycle systems and gas cooktop installations. Installers are described as well spoken, polite and efficient, taking care to explain the setup and respond to questions before finishing.

Site tidiness is another theme that comes up often, with areas cleaned thoroughly once work concludes. The office team is regarded as friendly, helpful and well organised, while quoting is seen as knowledgeable and clear, matched by pricing viewed as reasonable. Guidance and advice receive particular mention, including a repeat customer who sought direction more than once. Even unexpected faults, such as a broken air conditioner, are dealt with swiftly, with the cause explained before repairs are carried out. The installation crew at D.W.R is singled out for consistent workmanship.

Reviews (15 of 16)

Reviews are taken from publicly available sources.

TS
Tina Symonds13 December 2025

Best air con place by far!! Was originally quoted almost $6000 by another (suss really) to do what DWR qoted $1500 to do. They were efficient, on time and highly professional! Earning themselves a permanent go to service from us, thanks guys .. Ashley, Jason & Jay your work is impeccable. Rachelle you are also efficient, responsive and great at what you do.

AS
Ann Schild19 November 2025

Our air conditioner decided to poop itself with hot weather on the way. The very helpful lady rang us back in a short time and had arranged for two lovely gentleman to come and repair it that day, working around our appointments. They arrived on time. Explained the problem, and had it fixed in no time at all. Both were very friendly. Wouldn't go with anyone else. Highly recommend them

GC
Gordon Clausing25 September 2025

Another great installation of our gas cook top. The service, knowledge and their guidance is fantastic this is not the first time wanting their advice and certainly won't be looking elsewhere,thank you, oh and keeps the cook happy

SG
Shelley Gunn13 September 2025

The guys showed up on time, were polite, fast and cleaned up after themselves really well. The girls in the front office were very friendly and accommodating. Would recommend to anyone, the work was fantastic. K & S Gunn

KJ
Kevin Jackson23 January 2025

Fantastic experience on ducted reverse cycle installation. Very organised, professional and friendly in the office and knowledgable, straightforward and polite when quoting. The young men who did the installation were well spoken, polite, efficient and took the time to explain things and answer any questions we had. They cleaned up after themselves beautifully too. So pleased with our experience--can highly recommend!

MH
Michael Hammond19 August 2024

Excellent service and well priced

RH
Rhett Hodges28 July 2023

Service was fantastic from start to finsh. Would highly recommend D.W.R. Couldn't fault anything

Contact

📍9/13 The Crescent, Mildura VIC 3500
☎+61350234686
🌐https://www.dwrservices.com.au/
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–16:30
SaturdayClosed
SundayClosed
Open in Google Maps

Hot Water & Gas in Mildura compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Mildura are compared.

RankProviderRatingReviewsOpen Sat.
1IDYLLIC PLUMBING SOLUTIONS★ 5,015Yes
2D.W.R Services (this page)★ 4,816No
3Reece Plumbing Mildura★ 4,36Yes

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