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Watson Services — 1
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Watson Services

4.9 · 178 reviewsSee reviews ↓
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About the company

Watson Services is a plumbing business founded in 2015 and run by husband and wife Jake and Caroline. The business is fully licensed, registered and insured. It provides plumbing and gas services to Mandurah and surrounds, from south of Mandurah to Rockingham. Watson Services uses Acoustic Leak Detection equipment and state of the art machinery to clear, test and repair blocked drains.

What customers say

Based on genuine customer reviews

Mandurah residents describe Watson Services as a plumbing and gasfitting business handling blocked sinks, leaking pipes, burst water lines and hot water system replacements, with word-of-mouth referrals bringing several customers through the door. Reviewers often mention how quickly jobs are taken on, including urgent call-outs where teams arrived straight away, and one household recalls a replacement unit being fitted at short notice after days without hot water. Punctuality and communication are common threads: tradespeople turn up when expected, make contact first if timing shifts, and set out what the work involves before beginning.

Named staff feature prominently, with Jake credited for his knowledge and dependability, Caroline in the office praised for arranging appointments to suit customers, and Lochlan thanked for his help on site. Cleanliness is noted just as frequently, with floors swept and surfaces wiped down once the job is done and anything shifted during repairs returned to its place. Customers consistently describe the pricing as fair, and the standard of the completed work as excellent, whether the task is a kitchen sink, a hot water valve or a full system swap.

Reviews (15 of 178)

Reviews are taken from publicly available sources.

HT
hayden thompson26 April 2026

Highly recommend Jake and his team! We have used him a couple of times now and always professional and knowledgeable! Won’t use anyone else

KK
Kerrie Kingston21 April 2026

My husband and I would like to say thankyou to Watson Services for quick response to our call coming out straight away and fixing the problem as it was urgent we had a burst pipe the team are terrific there work perfectionist polite helpful and informed us of what needed to be done very professional and never left a mess cleaned up after they had finished the job we most certainly do recommend Watsons Services thankyou so much again thankyou Watson Services for everything

SJ
Sophia James31 March 2026

Highly recommend Watson Services, fantastic customer care and prompt call-out when the hot water system started playing up. Shout out to Jake, couldn't recommend enough.

BH
Brian Hart4 March 2026

Fantastic service provided. Burst waterline was found while we were overseas. Caroline organised the repair via emails with us, and the job was finished when we returned. 100% recommend Watson Services.

B
bizwop12048 January 2026

I had a new hot water system installed today. They were early, but plumber contacted me first to check if that was ok. Quality of work looks excellent and after install contact was good also. We had a small leak from a hot water valve inside the home due to pressure build up from turning hot water on and off. Plumber was helpful and responded quickly. We very much appreciate your quality service and are so happy to have hot water again. A big and special thank you to the team at Watson Plumbing, keep up the great work!!

D(
DerIveD (DerIveD)12 December 2025

Wonderful service. Prompt reply, quick time arranged, got here when arranged. Arrived, got the job done, all cleaned up, the best there is. Highly recommend this local family business.

TE
Tom E8 September 2025

They came when they said they would (were a little early). Did exactly what they said they would and got the job done including the extras I came up with while I had them here. They had all the right equipment and parts, cleaned up after themselves. Were professional, and polite. Then they sent me an invoice a little lower than I was expecting. First in the list from Google, with the most positive feedback, now first on my list to call if I have a plumbing issue in Mandurah.

Contact

📍By Appointment Only, 83 Anstruther Rd, Mandurah WA 6210
☎+61488425270
🌐https://www.watsonservices.com.au/
Working hours
Monday08:30–16:00
Tuesday08:30–16:00
Wednesday08:30–16:00
Thursday08:30–16:00
Friday08:30–16:00
SaturdayClosed
SundayClosed
Open in Google Maps

Plumbers in Mandurah compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Mandurah are compared.

RankProviderRatingReviewsOpen Sat.
1AJW Plumbing Gas & Air★ 5,0207Yes
2Whitewater Plumbing Services★ 5,0112No
3Watson Services (this page)★ 4,9178No
4Plumbing Bros Mandurah★ 4,6115Yes
5Kelly's Hot Water & Plumbing★ 4,6147No

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