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Charlie The Plumber — 1
Charlie The Plumber — Customer photo
Charlie The Plumber — Customer photo
Charlie The Plumber — Customer photo
Charlie The Plumber — Customer photo
Plumbers

Charlie The Plumber

4.6 · 171 reviewsSee reviews ↓
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About the company

Charlie The Plumber was established on the Gold Coast in 1978 by namesake Charlie. Brothers Ben and Christian purchased the company in 2006. The business operates in Gold Coast and Logan. It provides domestic, commercial and industrial plumbing services. The company has over 40 years of experience. It offers an afterhours plumbing service on the Gold Coast and Logan as well as surrounding areas. The company has registered water efficiency assessors.

What customers say

Based on genuine customer reviews

Gold Coast residents describe Charlie The Plumber as a responsive operation whose team arrives promptly and works efficiently. Several reviewers recount urgent situations, among them a burst pipe, a failed water pump and a hot water system that failed overnight, and note that the problem was identified quickly and resolved without fuss. The workmanship across drain repairs, gasfitting, backflow certification and the removal and refitting of tapware and a toilet for retiling is described as careful, with particular appreciation for avoiding damage to bench tops during difficult removals.

Reviewers name Dan, Christian, Jack, Tyler, Ben and Jason, and Belinda in the office, crediting them with politeness, clear explanations and useful suggestions that saved time and money. Tidiness on site and communication from the first call to completion are recurring themes. One thing mentioned again and again is the willingness to help beyond the job itself, whether by phoning around for another tradesperson on short notice, rearranging schedules around council requirements or attending on a public holiday. Telephone advice is reported as accurate and practical. The consistent impression is of dependable plumbing, gas and hot water service delivered with courtesy, skill and genuine consideration for the household.

Reviews (15 of 171)

Reviews are taken from publicly available sources.

GA
Gerry Abideen31 July 2026

Punctual and great customer service. Ben and Dan did a great job and were personable and communicative. Fixes were explained and took the time to answer questions.

EC
Erin Campbell22 July 2026

Charlie the plumber are professional and smart and most of all kind and listen. As an Tenant and Agent use CHARLIE THE PLUMBER! FORGET THE REST! ABOVE AND BEYOND THAN ANY OTHER PLUMBER. EXAMPLES CHRISTMAS DAY HAD an overflow he wasn't happy and I'm with my family. Etc.. I was thinking well don't put yourself down for emergencies and whinge to the tenant that's an example of a situation. These guys would come at 1am if needed. Keep rhe good work up. Agencies move over to Charlie the Plumber!! 10000000 golden bright sparkling stars ✨️ thank you!!

OC
oscar calvete9 June 2026

Highly recommend Charlie the Plumber! From the very first point of contact, the team listened to my needs and attended the job promptly. They did a fantastic job installing a new water heater system. ​Shortly after, they helped me resolve a tricky water leak in my bathroom. They went above and beyond by outsourcing the required part and getting it installed in a remarkably short amount of time. Excellent, fast, and professional service all around!

GP
Gabriella Pezzuto2 June 2026

Amazing service.. potential burst pipe in my back yard. They were out within a couple days and found the problem straight away! Highly recommended!

SE
Sam Elliot2 June 2026

Super professional team, love that they're family owned and operated. Most plumbers of this size the directors are in the office or on the beach, but the owners at CTP still get on the tools to meet with clients and ensure things are done right. Admin team are lovely to deal with!

CW
Claire Woollett22 January 2026

Had a great experience with Christian from Charlie the Plumber! My toilet had completely stopped flushing, and he arrived quickly, diagnosed the issue straight away, and had it fixed in no time. Friendly, professional, and really efficient. Highly recommend their services!

K
Kelly4 December 2025

Dan from Charlie The Plumber was professional, polite and did an excellent job. He managed to remove our difficult sinks without causing any damage to our bench tops, fixed some leaks as well as an issue we had with a toilet seat (not rectified by a different plumber). Great service and happy to recommend them to others.

Contact

📍Servicing the Gold Coast for 40 Years, 2/11 Hinde St, Ashmore QLD 4214
☎+61755281414
🌐https://charlietheplumber.com.au/
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00
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Plumbers in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1The Plumbing Doctor★ 5,01022Yes
2Flash Flow Plumbing & Drainage Gold Coast★ 5,024Yes
3DCM Plumbing & Drainage Pty Ltd★ 4,91675Yes
4Gold Coast Plumbing Experts★ 4,91578Yes
5QLD Coastal Plumbing★ 4,9310Yes
12Charlie The Plumber (this page)★ 4,6171Yes

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