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Melbourne Gas & Air Conditioning Group — 1
Melbourne Gas & Air Conditioning Group — Customer photo
Melbourne Gas & Air Conditioning Group — Customer photo
Melbourne Gas & Air Conditioning Group — Customer photo
Melbourne Gas & Air Conditioning Group — Customer photo
Hot Water & Gas

Melbourne Gas & Air Conditioning Group

5.0 · 361 reviewsSee reviews ↓
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What customers say

Based on genuine customer reviews

Work on heating and cooling systems is the service that runs through the accounts, covering installations, servicing, deep cleans and fault repairs on ducted and reverse-cycle units. A handful of customers describe teams that arrive punctually and leave the site tidy, taking time to walk through how the new equipment operates before departing. The dual-trade capability comes up often, with reviewers noting that both the plumbing side and the technical setup were handled without needing separate trades.

Named staff members including Matt, Curtis, Jacob, Chloe, Lucas and Mark are singled out for professionalism, clear explanations and patience in talking through options for challenging jobs where the layout of a home dictated the approach. Brand choice features in the feedback, with a Mitsubishi ducted system specifically mentioned, and one account covers a faulty combustion fan, a carbon monoxide test and a split system check completed across repeat visits. After-sales support is another recurring theme, with customers returning for second jobs and describing prompt, detailed replies from the first enquiry onwards. Word of mouth within the northern suburbs appears to drive much of the repeat business.

Reviews (15 of 361)

Reviews are taken from publicly available sources.

JD
Jason Dirkx20 July 2026

I had Melbourne Gas & Air-conditioning out for a service and a new heating unit last week. Their customer service was excellent, and they installed so quickly. Very happy I called them!

RR
Rachael Rippon8 July 2026

Melbourne Gas & Air Conditioning did a great job replacing our ancient gas heater with a brand new, energy efficient one. Chloe and her apprentice were prompt, polite and knowledgeable. Organising the replacement heater and booking in an appointment was also very quick and easy. Excellent service!

KP
Kardio Pathia3 June 2026

Melbourne Gas & Air Conditioning Group is just amazing. Chloe was send out to do multiple jobs at our home. Chloe replaced a 'Faulty Combustion Fan', also did a deep clean & service, Carbon monoxide test (27/5/2026). Today (3/6/2026) Chloe came out to check our split system. Did a full check & service. I truly recommend this company to everyone that's looking for reliable & trustworthy. Five star all the way!

SJ
Simon James31 May 2026

Matt and the team at Melbourne Gas and Air Conditioning Group were extremely professional and efficient in installing our reverse cycle heating/air conditioning system. Matt’s attention to detail and preparation for the job was exceptional as is the company’s on going customer service. Highly recommended!

HS
Haidi Shehab8 May 2026

I have used the team at Melbourne Gas and Air for the second time now and they they are fantastic! They installed a Mitsubishi ducted heating and cooling system at my place and the guys, Curtis, Matt and Jacob were all very professional and knew their stuff. They explained everything clearly and did a great job overall! They're after sales service is second to none and that's why I chose them for the second time. Would highly recommend! Thanks guys!

ST
Subash Thapa7 May 2026

We recently had Melbourne Gas & Air Conditioning Group install a new system at our home and the whole experience was excellent from start to finish. The team was professional, friendly and arrived on time. They explained everything clearly, completed the installation efficiently, and left the place clean and tidy afterwards. The system is working perfectly and we are really happy with the quality of the work. Highly recommend Melbourne Gas & Air Conditioning Group to anyone looking for quality service and stress free installation.

SC
Sharon Clavero5 May 2026

Matt and the team at Melbourne Gas & Air Conditioning Group did a fantastic job with our heating and cooling installation. It’s a huge advantage that they are dual-trade qualified—they handled both the plumbing and the technical setup perfectly. The team was punctual, kept the workspace clean, and made sure we understood how to use the new system before they left. Highly recommend them to anyone in the northern suburbs looking for honest, local experts!"

Contact

📍Unit 3/30 Heaths Ct, Mill Park VIC 3082
☎+61397152504
🌐http://www.melbournegasgroup.com.au/
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed
Open in Google Maps

Hot Water & Gas in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Expert Plumbing & Gas Services★ 5,0755Yes
2Sven's Plumbing & Gas★ 5,0534Yes
3Melbourne Gas & Air Conditioning Group (this page)★ 5,0361No
4Amari Plumbing and Gasfitting★ 5,0167Yes
5Victorian Hot Water★ 5,0138Yes

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