Melbourne Hot Water Specialists

Reliability and honest dealings stand out as the qualities customers return to most often when describing this Melbourne hot water specialist. Norman is named repeatedly, with reviewers highlighting his quick arrival after a phone call, his straightforward explanations of what was wrong, and the fair quotes he provides before work begins. Several accounts centre on hot water systems that had failed, leaked or burst, and customers describe same-day attendance, rapid repairs and replacements completed within an hour in one case.

Andrew is also named for swapping an old unit for a fresh Therman model rated at 135 litres. A point that comes up often is tidiness: the work area is left neat and clean, with old tanks and debris removed. Reviewers also mention clear communication throughout, polite and friendly conduct, and the willingness to source and fit new systems when repair is not viable. Emergency call-outs, gas hot water faults and leaking tanks feature across the feedback, along with the competence to handle both the breakdown and the replacement in a single visit.

Norman and the team at Melbourne Hot Water specialists are incredible. Honest, trustworthy and provided an excellent service. We had a hot water system break and pipe burst in our house and they where able to fix it all in a timely and very affordable manner. I really valued their communication and authentic way of buiseness.

Norman was quick to come to the job site after our phone conversation. He is very reliable and honest. I had a pleasant experience working with him and will definitely recommend him to others.

Norman and he’s team did such an exceptional job and left the area so neat and tidy. 100% recommend these guys.

5 star plus service from Norman ! I had an issue with a gas hot water service after moving in. I contacted Melbourne Hot Water and go onto Norman syraight away He was in the area and came by within 15 minutes ! Amazing service, Norman fixed the problem very quickly and sorted the issue ! Norman explained what he was doing and what the problem was. He did a great job. If your looking for a great service by an honest and friendly plumber, Norman at MHW is the one. I can't speak highly enough of his very prompt, friendly and professional service. Highly recommended 👌

Absolutely amazing 5-star service! I had a hot water service installed and couldn’t be happier with the result. The whole process was smooth from start to finish — professional, reliable, and high-quality workmanship. Everything was explained clearly, completed on time, and left clean and tidy. Norman went above and beyond. If you’re looking for a trustworthy plumber for hot water installation, I highly recommend. Will definitely be using their services again!

Andrew did a great job replacing our old HW unit with a new Therman 135 Litre. Was professional and helpful and cleaned up after himself. Highly recommend Melbourne Hot Water Specialists

From the moment I called them to the time my hot water unit was replaced was such an easy and smooth process! So happy I called Melbourne hot water specialists, these guys are the real deal. Highly recommend