Plumbers Express

Repeat business and word-of-mouth referrals run through the accounts left for this Newcastle plumbing company, whose customers describe work spanning gas connections, hot water system replacement, drainage, downpipe installation, roof leak repair and guttering renewal. Several buyers describe tradespeople arriving at the agreed time for both the quoting visit and the job itself, and phones being answered rather than left to ring out, a detail singled out by homeowners comparing the experience with earlier attempts to secure a plumber.

Nathan and Damian appear by name in numerous posts, credited with tracing faults and setting out the available options in straightforward terms, so that householders with little technical background understand what is being done and why. Sites are left tidy, including lawns dug up for trenching and reinstated once the pipework is buried. Charges are repeatedly called fair and quotes reasonable, with written confirmation reaching customers soon after the initial inspection. The readiness to talk a problem through over the phone and to come back for further work has produced a steady stream of returning clients, some of whom hand over several jobs in succession. Politeness, patience and clear explanations after each visit round out the pattern those posts describe.

Service was quick, professional and a fair price. I will use them again and I am happy to recommend them.

Plumbers Express recently provided services at my residence including replacement of a downpipe and installing an additional downpipe which involved a trench across a lawn. The service was prompt, professional, and courteous, and the site was well cleaned up on completion of the work. I am well satisfied with the service.

Always professional promt friendly service. Wouldn't trust anyone else. 😊

Fixed the storm water pipe blockage but expensive over $1000 for two and half hours work, should have asked about their pricing

Our experience with Will was great. He was respectful & knowledgeable and went above & beyond for a tricky job. We will happily use Plumbers Express again.

Very professional and responsive service. It was easy to discuss my needs with the team, sort out what was achievable, and be confident a good job was done. Since posting this review, Plumbers Express has undertaken further substantial works for me , mostly to repair various roof leaks. My dealings have mainly been with Damian, who is very experienced, highly professional, and a good communicator. He takes time to explain what is happening and to ensure the client understands the work being done. He has always been available in a timely way, with reasonable charges. I strongly recommend Plumbers Express, especially Damian and his new employee William.

Damien showed up on time. He was friendly and efficient. Did a great job and resolved our problem. He cleaned up after himself too. Reasonable prices. Highly recommended.