Find Plumber AU
HomeCompaniesCitiesBlogAdd your business
← Back to listing
SunCity Hot Water Brisbane — 1
SunCity Hot Water Brisbane — Customer photo
SunCity Hot Water Brisbane — Customer photo
SunCity Hot Water Brisbane — Customer photo
SunCity Hot Water Brisbane — Customer photo
Hot Water & Gas

SunCity Hot Water Brisbane

4.3 · 25 reviewsSee reviews ↓
Call

About the company

SunCity Hot Water Brisbane is a family owned and operated business established in 2001, with over 25 years of experience in hot water services. It is based on the Sunshine Coast and operates warehouses in Brisbane and Warana. The company services Brisbane, Bribie Island, Sunshine Coast and Gympie using full-time staff, not contractors.

It is a manufacture warranty agent for brands including Rheem, Bosch, Omni X, Istore, AquaMAX, Vulcan, AVG valves and Rinnai, and carries over 50 hot water systems and spare parts for most brands. SunCity Hot Water specialises in electric, gas, solar, and heat pump hot water systems. It provides hot water system installations, repairs, and spare parts.

What customers say

Based on genuine customer reviews

Solar hot water and heat pump systems, along with hot water replacements and installations, dominate the work described by customers of this Narangba business. Reviewers repeatedly highlight the professionalism of the team, with Darren, Lucas, Karl, Chelsea and Veronica all named for their contributions to jobs. Customers in several reviews describe receiving a clear quote over the phone before any work began, and note that the final cost matched that figure without unexpected additions. Speed is a recurring theme, with accounts of a new heat pump installed the same day as an early morning call, and hot water restored within a couple of hours on another occasion.

Tidiness also comes up often, as does the removal of old tanks and the disconnection of gas. Customers mention that Lucas worked with attention to detail and minimal fuss, and that the crew arrived on time and completed the replacement as promised. Post-installation care is another point that stands out, with one household reporting that a drainage issue was resolved satisfactorily when the team returned to site. The friendly, experienced tradespeople and the competitive pricing quoted by Darren are noted across multiple accounts of installations and repairs.

Reviews (15 of 25)

Reviews are taken from publicly available sources.

JT
Jacaranda Tree29 July 2026

Luck is a very good professional and experienced plumber. He came to my house this morning, helping me install the hot water tank. He started quickly and did the job. Also, Luck cleaned the rubbish and tidied up the ground. Darren also gave a very reasonable price. I really appreciate SunCity Plumbing. It's recommended to everyone who needs a plumber to fix the problem.

TE
Triston Edwards (Crypto Tech)18 May 2026

Amazing service and pricing. I called in the morning and had a brand new heat pump installed by 3pm the same day. I also compared prices with three other companies and SunCity was by far the best. Highly recommend.

A
Aus.welecome1 May 2026

I recently hired this company to install a heat pump boiler, but the experience was very disappointing. The quality of the finishing work was subpar, and they left the site in a messy state without proper tidying up. Furthermore, they promised to return to repair the concrete under slab caused during installation, but they never showed up. Their lack of customer service and attention to detail is frustrating. I would not recommend this company to others.

DB
Dean Bastian6 January 2026

Suncity has a very professional approach with great customer service. Their price is very competitive. My thanks to the professionalism of Lucas whose installation was conducted with attention to detail with-minimum fuss.

KM
Karrl Mullins2 December 2025

Left a message and Darren rang me back quite quickly. Spoke to him about what I needed and he gave me a rough quote. Then organised a day and rough time guy turned up and did a great job and took my old tank away which saved me dumping it. Great service and great price thanks again Darren.

NS
Nicole Sampson15 August 2025

SunCityHot Water Brisbane were exceptional from start to finish Great Price and they disconnected my gas too. Lucas did a perfect job ! Thankyou so much to Darryn, Chelsea Lucas Karl and Veronica love my new Hot Water System Thankyou /T Oliver

RW
Richard Wolfson7 April 2025

Sun City Hot Water installed a new Heat pump hot water system about 11 months ago which mainly runs off my existing solar. They did a good job. When i noted a recent drainage problem and asked them to help me, they returned to site and fixed everything to my total satisfaction. A big thank you for that. Great service and post installation care. Highly recommended.

Contact

📍Unit 3/10-12 Cerium St, Narangba QLD 4504
☎+611300728122
🌐https://suncityhotwater.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Working hours
Monday07:30–17:00
Tuesday07:30–17:00
Wednesday07:30–17:00
Thursday07:30–17:00
Friday07:30–17:00
SaturdayClosed
SundayClosed
Open in Google Maps

Hot Water & Gas in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Howzat Plumbing, Drainage & Gasfitting★ 5,0306No
2Installed Today - Hot Water Brisbane★ 5,0124No
3SJ Hot Water Brisbane★ 5,088Yes
4Hot Water Specialists Brisbane★ 5,032Yes
5Murphy Plumbing and Gas★ 4,91184Yes
12SunCity Hot Water Brisbane (this page)★ 4,325No

Other companies in Brisbane

Brisbane Hot Water Service
Hot Water & Gas
Brisbane Hot Water Service
(4)
📍 9 Nyora St, Everton Hills QLD 4053
☎ +61414724722
View →
Howzat Plumbing, Drainage & Gasfitting
Hot Water & Gas
Howzat Plumbing, Drainage & Gasfitting
(306)
☎ +611300469928
View →
SJ Hot Water Brisbane
Hot Water & Gas
SJ Hot Water Brisbane
(88)
☎ +611300086903
View →