Craig Southey Plumbing

Commercial property managers and households feature among the customers describing their experiences, with hot water system replacement the most frequently recounted job. Several reviewers highlight the speed of response, noting that requests lodged one day were attended the next and that urgent jobs were accommodated without fuss. Office staff, including Ricki Lee, are repeatedly singled out for professionalism, responsiveness and clear communication from booking through to completion. On site, named plumbers such as Michael and Beau are described as punctual, polite and respectful in customers' homes, working quickly and leaving the area tidy, with old appliances removed and an electrician organised where oven replacement required it.

Reviews time and again mention the effortlessness of the whole process, from the first call to the finished installation. Long-standing clients comment on consistent reliability over many years, while newcomers describe being impressed by the friendly, knowledgeable reception and by work completed the same day. Jobs mentioned include water heater and hot water system replacement, toilet replacement and gas and electric oven installation. The theme running through the accounts is tradespeople who keep customers informed, handle hiccups promptly and finish neatly, whether the job is a booked installation or an urgent call-out.

As a Commercial Property Manager, I have consistently had a positive experience working with Craig Southey Plumbing. It is always a pleasure dealing with Ricki Lee, who is professional, responsive, and goes above and beyond to assist whenever possible. She always does her best to accommodate urgent requests and ensure jobs are attended to promptly. I am extremely appreciative of Ricki Lee and the entire plumbing team for their reliability and excellent service. I would highly recommend Craig Southey Plumbing for their customer service and quality work.

Just had our hot water system replaced called them yesterday and they were able to come out today. The plumber was beau what a great young guy very professional and he did a great job. He and the company should be proud.

Requested a quote 6 months ago paid $100 still waiting even after making a phone call every 2 weeks a being told the person doing the quote was out on a job or off sick. I asked for a refund no luck there. Not happy as our rainwater tank would be full by now.

I have had a toilet and a Gas/Electric oven replaced in recent weeks, from Ricky-lee taking my booking to work being completed was effortless. Michael was prompt, polite, and friendly organised electrician for oven removal and replace. Took away my old oven. Thank you Team.

The plumber was on time and did a great job. Always happy with the service provided by Craig Southey Plumbing.

Craig Southey Plumbing made the installation of my new hot water system seem effortless. Everybody from the receptionists to the sparky were professional, polite, and efficient.

This is the first time I have used Craig Southy Plumbing and I am very impressed! The staff I spoke to were amazing! Very friendly and knowlegable. The job was completed that day and I am very happy. I will definately be using them again.