Geelong Plumbing Co

Promptness and clear communication stand out across the feedback for this Geelong plumbing business. Daniel is named repeatedly, with customers describing him as courteous, helpful and easy to deal with from the first phone call through to completion. Several reviewers note that calls were answered quickly and that jobs were scheduled and carried out when promised, including one instance where a suspected gas leak was attended to without delay. The range of work described covers gas leak repairs, sewer replacement, plumbing in a rainwater tank, a toilet blockage, replacement of a cracked toilet and a repair to a rain-damaged unit roof.

Customers mention that quotes were provided promptly and that the pricing was considered reasonable for the work performed. Tidiness is another point that comes up often, with one account noting the space was left clean, while others highlight the usefulness of the advice offered when researching what was needed. The quality of the finished workmanship is described as careful and thorough, and reviewers note that old equipment such as a heater was removed as part of the service. Dan and Rob also appear by name, praised for their professionalism and consideration on site.

Daniel was a pleasure to deal with. Highly knowledgeable and was willing to take the time to answer any and all questions I had. Would recommend!

Daniel was pleasant and obliging at the start of our bathroom renovation, but unfortunately that professionalism disappeared the moment things went wrong. When the second-hand pedestal basin I had purchased was installed, I immediately noticed it was chipped at the tap hole and cracked at the same site. The cover plates for the shower and bath taps were also not installed. When I raised this with Daniel, he admitted to the chip but tried to claim the crack was already there before installation. This simply is not true. I had removed the old taps and thoroughly cleaned the basin the day before—there was no crack. It is incredibly disappointing to have damage dismissed rather than properly acknowledged. Daniel also blamed the builder for “packing out” the wall too much as the reason the tap cover plates not being fitted. However, he completed the rough-in before the walls were plastered, so this explanation makes little sense. It felt like deflection rather than accountability. I ended up paying out of pocket to have another plumber replace the damaged basin a few weeks later. On removing the original installation, the issues became even more concerning. The underside of the basin showed multiple chips and a very obvious crack running from the chipped tap hole—an extremely rough and careless job. Even worse, the PVC pipe join at the base of the pedestal was barely secured. It was essentially just sitting in place and came off in the new plumber’s hand due to insufficient glue and overlap at the connection. This experience has left me seriously worried about the quality of the work hidden behind the walls. I can only hope no further problems come to light. Sadly, what started as a positive interaction turned into a very disappointing and costly experience.

Wonderful experience. Friendly on the phone, which was always answered quickly. Very helpful with researching my needs and providing useful advice and service. Will definitely use them again.

Fantastic service. Highly recommend. Rob sorted through a few pre existing plumbing issues and solved them for me. Great responsive team. Fantastic communication. Wish I could leave 10 stars.

I recently had the pleasure of working with Geelong Plumbing Co, and I can't recommend them highly enough! From the moment I reached out, their team was incredibly responsive and professional. They arrived on time, assessed the situation, and provided clear explanations of the work needed. The quality of their workmanship was outstanding, and they left my space clean and tidy. Thank you, Geelong Plumbing Co, for making my experience so positive!

Daniel was so helpful and lovely to deal with. The guys did a great job of plumbing in our rainwater tank. Highly recommended!

Daniel was really so helpful. He came within a few hours of my call and sorted the problem out quickly. He was polite and accommodating and I recommend this service particularly if it's out of hours and you need help.