About the company
SunCity Hot Water Brisbane is a family owned and operated business established in 2001, with over 25 years of experience in hot water services. It is based on the Sunshine Coast and operates warehouses in Brisbane and Warana. The company services Brisbane, Bribie Island, Sunshine Coast and Gympie using full-time staff, not contractors.
It is a manufacture warranty agent for brands including Rheem, Bosch, Omni X, Istore, AquaMAX, Vulcan, AVG valves and Rinnai, and carries over 50 hot water systems and spare parts for most brands. SunCity Hot Water specialises in electric, gas, solar, and heat pump hot water systems. It provides hot water system installations, repairs, and spare parts.
What customers say
Based on genuine customer reviews
Reviews (15 of 25)
Reviews are taken from publicly available sources.
Luck is a very good professional and experienced plumber. He came to my house this morning, helping me install the hot water tank. He started quickly and did the job. Also, Luck cleaned the rubbish and tidied up the ground. Darren also gave a very reasonable price. I really appreciate SunCity Plumbing. It's recommended to everyone who needs a plumber to fix the problem.
Amazing service and pricing. I called in the morning and had a brand new heat pump installed by 3pm the same day. I also compared prices with three other companies and SunCity was by far the best. Highly recommend.
I recently hired this company to install a heat pump boiler, but the experience was very disappointing. The quality of the finishing work was subpar, and they left the site in a messy state without proper tidying up. Furthermore, they promised to return to repair the concrete under slab caused during installation, but they never showed up. Their lack of customer service and attention to detail is frustrating. I would not recommend this company to others.
Suncity has a very professional approach with great customer service. Their price is very competitive. My thanks to the professionalism of Lucas whose installation was conducted with attention to detail with-minimum fuss.
Left a message and Darren rang me back quite quickly. Spoke to him about what I needed and he gave me a rough quote. Then organised a day and rough time guy turned up and did a great job and took my old tank away which saved me dumping it. Great service and great price thanks again Darren.
SunCityHot Water Brisbane were exceptional from start to finish Great Price and they disconnected my gas too. Lucas did a perfect job ! Thankyou so much to Darryn, Chelsea Lucas Karl and Veronica love my new Hot Water System Thankyou /T Oliver
Sun City Hot Water installed a new Heat pump hot water system about 11 months ago which mainly runs off my existing solar. They did a good job. When i noted a recent drainage problem and asked them to help me, they returned to site and fixed everything to my total satisfaction. A big thank you for that. Great service and post installation care. Highly recommended.
Hot Water & Gas in Brisbane compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Howzat Plumbing, Drainage & Gasfitting | ★ 5,0 | 306 | No |
| 2 | Installed Today - Hot Water Brisbane | ★ 5,0 | 124 | No |
| 3 | SJ Hot Water Brisbane | ★ 5,0 | 88 | Yes |
| 4 | Hot Water Specialists Brisbane | ★ 5,0 | 32 | Yes |
| 5 | Murphy Plumbing and Gas | ★ 4,9 | 1184 | Yes |
| 12 | SunCity Hot Water Brisbane (this page) | ★ 4,3 | 25 | No |







