Australian Hot Water Northern Beaches & North Shore

On Sydney's Northern Beaches and North Shore, Australian Hot Water has earned a strong following for hot water system work, and the recurring theme in feedback is transparent pricing paired with dependable service. A handful of customers describe receiving quotes where the final figure matched the phone estimate, with one noting the cost came in far under a competing quote for the same unit.

A number of reviews mention that installers turned up when scheduled and completed replacements of gas, electric and heat pump systems quickly, sometimes within a day or two of booking. Tidy workmanship is a point that comes up often, with old tanks taken away and no mess remaining. Named staff, particularly Angus and Samantha, are singled out for explaining options and guiding customers through the operation of new systems.

The work covered spans instant gas unit swaps, heat pump installations from brands such as Rheem, Rinnai and Sanden, and removal of bulky old tanks. Communication from initial inspection to completed installation is described as easy, with questions welcomed and each stage discussed beforehand. Advice on weighing gas against electric alternatives features strongly, as does the friendliness of the crew. Even in poor weather, jobs proceeded without fuss and finished cleanly.

Australian Hot Water Northern Beaches were a pleasure to deal with from start to finish of our new 315L electric water heater supply and installation. The installer arrived on time and completed the job in about an hour. We were informed about the instalation and warranties. The completed job was neat and included insulation on the hot pipes local to the heater.

After getting what I thought was a very high quote from someone else for a replacement hot water system, I called Australian Hot Water after finding them online. The price they gave me over the phone matched the website which was less than half what I was quoted by the other plumber. They booked the job in very quickly and the plumber who did the job (Angus) was an absolute champion - professional, he explained what he was doing and what I should expect, did the job efficiently and didn't leave any mess. Highly recommended!

Easy & professional to deal with … very affordable prices compared to plumbers quotes. Prices are transparent & available on their website. Theo didn’t an awesome installation, quick & efficient.

I waited 3 hours todayafter booking a service yesyerdat because I had no hot water and prob need a new system.I had to call them. The job was on hold...they couldnt explain why and no one had contacted me. Needless to say I declined the offer of a call out tomorrow. Another business was happy to send someone today...they get to profit.

What a great company! Theo and Troy fitted my new heat pump and smaller water heater. They quoted and arrived on time. I am very impressed with their workmanship. Highly recommended!

Australian Hot Water replaced our gas water heater and were absolutely brilliant to deal with. They came out to quote some different options (we considered moving to electric), and after choosing to replace the gas unit, it was installed 48 hours later. Angus, the installer, was absolutely great - prompt, polite, and did a super tidy job. All competitively priced too. Can’t fault them 10/10 recommend.

I had two hot water systems replaced. Great service and price. From the initial inspection to quote and installation, everything was easy. Everything was explained well, discussed our options, were on time for every appointment and installation was seamless even though the weather was atrocious. Not a speck of dust left to clean up after they finished.