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Neopower Heat Pumps & Solar Energy Solutions — 1
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Neopower Heat Pumps & Solar Energy Solutions — Customer photo
Hot Water & Gas

Neopower Heat Pumps & Solar Energy Solutions

4.7 · 58 reviewsSee reviews ↓
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About the company

The company manufactures a range of hot water systems and components. Its product range includes All-in-One Heat Pumps, Split Heat Pump Systems, Continuous Flow Gas Hot Water Systems, and Solar Hot Water Systems. Continuous flow gas hot water systems are available in 26 Litre Per Minute (LPM) and 30 LPM options.

Flat panel solar hot water systems are Six Star, VEET and Nathers compliant. Neopower distributes products through hundreds of plumbing supplies stores, hardware stores, and heating & cooling companies across Australia, including regional and remote areas.

What customers say

Based on genuine customer reviews

Solar and heat pump hot water systems supplied and fitted by this Scoresby business draw consistent praise for their energy performance, with lower power bills cited by multiple households once the units are running. Quiet operation comes up regularly, as do smart controls and app-based scheduling that residents find straightforward to manage. Accounts frequently describe the installation as swift, neat and well coordinated, with technicians turning up on time and finishing without fuss. Advice before purchase is another common thread, customers recalling patient walkthroughs of the available solar options and suggestions shaped around household requirements rather than pressure to buy.

The hardware itself earns credit for compact dimensions and reliable day-to-day output, maintaining even temperatures through periods of heavy use. Clear communication throughout the process is highlighted, particularly prompt responses and smooth scheduling of the work. Feedback also covers the switch away from older gas water heaters to newer heat pump models, and the team is described as professional from first contact to handover, with product quality and customer care receiving similar weight.

Reviews (15 of 58)

Reviews are taken from publicly available sources.

C
Chelsea31 July 2026

one of my favourite features is the app. I can easily monitor the heat pump from my phone, switch between Eco and Hybrid modes, and check everything without having to go outside. The touchscreen is also very easy to use.

K
Kim29 July 2026

👍 good and quick heating Easy to use recommended to my neighbors too Reliable brand

GH
Garrison Huang21 July 2026

Thanks to Neopower, we now have a 200-litre solar hot water system installed. When our old water tank started leaking and the new system could not be installed immediately, the team arranged a temporary hot water tank to keep us going, which we really appreciated. Our plumber, Cameron, was professional, responsible and very thorough. He went out of his way to make sure everything was completed properly, kept me updated after the work was done, and even returned to check and finalise the installation. Excellent service from start to finish. Highly recommended!

VA
Vish A17 July 2026

We recently had a NEOPOWER hot water system installed, and it’s been a great upgrade so far. The unit looks sleek and modern, it fits nicely against the brick wall and doesn’t feel bulky at all. Installation was quick and tidy, and everything was up and running without any fuss. The system heats water efficiently and keeps the temperature steady, which makes a noticeable difference in daily use. It’s also surprisingly quiet, and the smart features make it easy to manage settings. You can tell it’s built with quality and attention to detail. Overall, I’m really happy with the performance and design. It’s reliable, energy‑efficient, and stylish - exactly what we were hoping for. Definitely worth recommending to anyone looking for a dependable hot water solution.

SY
shiqing ye10 July 2026

My Neopower heat pump hot water system has been fantastic! It’s super energy-efficient. Highly recommend!

AP
ANDRIAS PARAMITA3 July 2026

Just installed a weeks ago replacing gas water heater. So far so good ---- let's see how good the product.

LP
Lachlan Peace26 June 2026

Purchased the Neopower Blackshield unit. Incredibly impressed how quiet and efficient it is. Easy to setup with WiFi or manually control for scheduling.

Contact

📍1 Jellico Dr, Scoresby VIC 3179
☎+611300062788
🌐http://www.neopower.com.au/
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed
Open in Google Maps

Hot Water & Gas in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Expert Plumbing & Gas Services★ 5,0755Yes
2Sven's Plumbing & Gas★ 5,0534Yes
3Melbourne Gas & Air Conditioning Group★ 5,0361No
4Amari Plumbing and Gasfitting★ 5,0167Yes
5Victorian Hot Water★ 5,0138Yes
11Neopower Heat Pumps & Solar Energy Solutions (this page)★ 4,758No

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